ALFA Dental Limited Privacy Notice

Who we are:

ALFA Dental Limited is a company registered at 2d Meeching Road, Newhaven, BN9 9QX, and provides dental services at the following two practices:

• Newick Dental Practice, 98 Newick Road, Brighton, BN1 9JG AND
• Seahaven Dental Practice, 2d Meeching Road, Newhaven, BN9 9QX.

If you would like to contact us about any of the information contained within this privacy notice you can contact our Data Protection Officer Miss Jodie Few by email dpo.jfew@outlook.com or telephone 01273 514406.

What information we collect about you:

• We collect information about you when you enquire about our services or make an appointment with us for treatment. We will retain details and clinical notes relating to the care you receive within our practice and from third parties. We also collect information about you when you voluntarily complete customer surveys or provide feedback to us.

How we will use information we have about you:

• We will use information about you to enable us to arrange appointments with the appropriate clinician and to ensure that you are receiving care appropriate to your clinical needs. Our regulators, The General Council (GDC), and the NHS require us to create and retain records of the dental treatment that is provided to patients. We are obliged by law to keep these records for 10 years after the last date of treatment.

• We will not disclose your personal data, including records of your treatment, unless required to do so by law, or with your explicit consent. If you have been referred to have treatment with us by another dental practitioner, we may disclose details of your treatment to them where appropriate. Wherever possible we will discuss any disclosure with you in advance. We will never pass on your information to a third party for marketing purposes.

• We may share may share your information with selected third parties including; business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

Access to your information:

• You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all, of your personal information please email: meechingroad.newhaven@nhs.net or write to us at the following address;   2d Meeching Road, Newhaven, BN9 9QX.

• If your personal details change, or it comes to your attention that the information we hold about you is inaccurate in any way please let us know and we will make the appropriate corrections.

• If you have any concerns about the way in which we have handled your data, or are not satisfied with our response to any complaint you may have made, you can complain directly to the Information Commissioner Office: 0303 123 1113.

Where we store your personal information:

• All the information you provide to us is stored on our secure servers. When dental records are shared with third parties, this is done through an encrypted email address.

• Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our practice; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Changes to our Privacy Policy:

• We regularly review our privacy notice and will update this page when necessary. This privacy policy was lasted update on the 29th April 2021.