Dentistry is classed as an essential service, which is why we have remained open as normal for all dental services including examinations, planned treatments, hygiene visits, sedation visits, as well as emergencies.

You may notice some changes since your last visit to the practice such as:

• the practice doors locked on arrival, which allows us to permit only patients with allocated appointments
• your temperature taken before entry
• less chairs in the waiting room to allow for social distancing
• taking card payments on arrival 
• dentists, hygienist and nurses wearing ventilator masks during some treatment appointments that involve Aerosol Generating Procedures (known as AGP’s and typically include fillings, hygiene, crowns and root canals). 

The reception team will go through everything over the phone with you prior to your appointment.

They will also gently remind you of the following:

• patients must face masks or shields whist visiting
• to sanitize your hands when entering and leaving

If you or any member of your household have COVID symptoms and have an appointment booked, please contact the practice for advice.

Because of the nature of our profession and particularly the use of AGP’s in Dentistry, we have to act and follow the Government’s advice and follow the regulations imposed upon us by our regulatory bodies. We have tried to minimise changes as much as possible and only when needed. As soon as we are advised it is safe to do so by the Government, or the Chief Dental Officer of England, we will be able to and aim to, revert back to normal as soon as dental restrictions are lifted.

In the meantime, thank you for your patience and understanding and we look forward to being of service in the near future to all our patients for exams, hygiene and routine dentistry. Please call the practice if you have any outstanding treatment that needs completing, a dental emergency or an overdue check-up or hygienist appointment.